Swim School Policies and Procedures

Lessons run year round with scheduled breaks throughout for Easter & Christmas etc. A perpetual program allows swimmers to continually develop and improve their skills.

Payments are required weekly via direct debit only. Family & multiple lesson discounts apply.

Lessons may be paused for 4 weeks in a calendar year. 2 weeks written notice is required for any pauses.

Laurie Lawrence Swim School has a strict NO MAKE UP policy. We value commitment and consistency within our program and do not believe we can offer quality lessons by offering make up lessons.

Anyone attending Laurie Lawrence Swim School must agree to:

• Show respect for the equipment and facilities.
• Respect the decisions of employees and teach children to do likewise.
• Remember that children participate in activities for their own enjoyment, not the caregivers.
• Focus on and encourage children’s efforts and performance.
• Encourage a safe and supportive learning environment for children and young people and remember that I may not discipline other people’s children.
• Respect the rights, dignity and worth of every person, regardless of their abilities, gender, religion, or cultural background.
• Display no form of abuse or bullying by any means.
• Not treat any child or young person in an unfair, unjust, or discriminatory manner.
• Avoid using abusive, derogatory, or offensive language.
• Not smoke, drink alcohol, or use illicit substances while on the premises.

Raise any issues or concerns promptly with staff

Please see reception to discuss your options. We currently run lessons Monday through Saturdays. Our class timetable can change throughout the year as classes move up or additional classes are added to the schedule. If you are interested in a specific day or time please let our staff now. During our very busy periods it can be difficult to find space in certain classes or time slots. Our staff are happy to put you on a waitlist for a class of your choosing. Please check in with office staff frequently to see if there have been any changes to waitlists or schedules. If you no longer require a lesson time, please let our staff know so they can open up the waitlist for other swimmers.

Our instructors and supervisors are constantly assessing swimmers within their lesson times. We do not have a formal assessment week or time for graduation. We do not hold swimmers back if they are ready to advance to the next level. Graduation to the next level of swimming can happen anytime throughout a child’s learn to swim journey.

 
If your child is ready to move up to the next level, you will be contacted to discuss your options and arrange changes to your booking.
Our class schedules are constantly changing. There are many factors that affect class schedules: teacher availability, enrolment numbers, swimmers' ability, daylight savings, pool space and more.

 
As your child progresses through the program they may not be able to keep their same lesson time. Please be patient with our office staff – they have over 1000 swimmers to place, shuffle, move up or around on any given day. If you would like to be placed onto a waitlist for a different time, please let our staff know.

• Parents are required to wear a T-shirt over swimwear in the Under 4 program. This will assist in developing independent gripping which is an important safety skill. Please ensure your swimwear is family friendly.
• Younger swimmers should wear swimming nappies
• Older swimmers should wear comfortable swim attire that allows plenty of movement in the water.
• Goggles are not encouraged until swimmers are completely confident in the water. Swimmers should swim part of every lesson without goggles for safety purposes.

You are welcome to take photos of your child only, however it is a requirement that you gain permission from management before doing so for safety reasons. There are absolutely no photos to be taken inside the change rooms at any time.